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Business Development Representative



Sales & Business Development
Posted on Wednesday, June 26, 2024
Job Type

About Us:

TeamSupport is the leading B2B-focused customer support solution that helps build satisfaction and loyalty. As a Business Development Representative (BDR) for TeamSupport’s Sales team, you will directly influence sales success and company growth.

Job Description:

The Business Development Representative (BDR) is responsible for identifying and leading prospects through the early stages of the buyer’s journey by creating awareness and providing education. This role requires a driven individual with a passion for growing companies, creativity, articulate professionalism, and the ability to understand client pain points and how our solutions address them.

What you will work on:

  • Prospecting: Identify potential clients through research, cold calling, networking, and system-generated leads.
  • Lead Qualification: Qualify leads based on specific criteria to ensure they align with our target customer profile.
  • Initial Contact: Contact prospective clients to introduce TeamSupport’s products/services and understand their needs.
  • Appointment Setting: Schedule meetings or demos with qualified leads for the Account Executive.
  • Product Knowledge: Learn and apply knowledge of TeamSupport product features to match the needs of potential clients.
  • Inquiry Response: Answer inquiries from prospects concerning products, their uses, and industry information.
  • Collaboration: Work closely with the sales and marketing teams to develop and implement effective lead generation and conversion strategies.
  • Reporting: Periodically prepare and report results, status of accounts, and leads to the manager.
  • Goal Achievement: Maintain monthly goals and quotas.

What we are looking for in you:

  • Experience: 6 months to 1 year of experience in a sales, marketing, or business development role.
  • Education: A Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.
  • Communication Skills: Excellent verbal, written, and listening communication skills.
  • Sales Skills: Confident in cold calling and excellent sales and negotiation skills.
  • Tech-Savvy: Ability to grasp new technologies and software; proficiency with Google platform, Salesforce, SalesLoft,, and RingCentral is a plus.
  • Interpersonal Skills: Strong interpersonal skills with the ability to build and maintain relationships.
  • Analytical Skills: Ability to analyze data and trends to identify potential opportunities.
  • Organizational Skills: Organized with attention to detail.

Why Work Here:

TeamSupport is a 100% remote global workforce with a tremendous TEAM-oriented culture. You are a name, not a number: the work you do and the relationships you build matter. We care about our customers and each other. We have a ton of GREAT BENEFITS!!

  • 100% Employer-paid medical/dental coverage.
  • Voluntary vision and life insurance
  • Flexible PTO policy
  • Company paid holidays.
  • 401K matching
  • Company-paid equipment and annual home office allowance
  • Leadership who listens and promotes work/life balance.

TeamSupport is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.