Linen Specialist
Vacasa
About the Company
We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.
About This Job
The Linen Specialist operates commercial washers and dryers to professionally clean, sort, fold, and organize linens, towels, and bedding for our vacation rental properties while maintaining the cleanliness and organization of the laundry facility. This role involves receiving deliveries, preparing supplies for timely pickup and delivery, and ensuring all items meet company standards using proper tools and chemicals. Perfect for someone who takes pride in attention to detail and wants to play a key role in creating comfortable, well-appointed guest experiences.
Compensation
- $20 CAD / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
- More benefits and company perks information below.
Essential Job Functions
- Operate commercial washers and dryers in a laundry facility or on-site, professionally wash and dry laundry items, such as linen, terry, blankets, bedspreads, etc.
- Support upkeep and cleanliness of the laundry facility.
- Receive deliveries and ensure accuracy of orders.
- Sort, fold, label, and organize company issued laundry items.
- Ensure supplies are prepared in a timely manner for pick-up. Responsible for picking up and dropping off supplies (as-needed basis)
- Properly utilize the necessary tools, chemicals, and products to clean to company standards.
- Observe and report any damage or potential hazards.
- Establish and maintain open, collaborative relationships with team members and management team.
- Attend all mandatory individual and team meetings.
- Other duties as assigned because every day is different in hospitality!
Skills + Qualifications
- Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
- Prior experience in laundry and linen services is a bonus - but we can train!
- Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
- Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
- Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
- Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.
Workplace Environment + Physical Requirements
- Must be legally eligible to work in Canada.
- Availability to work Sunday through Saturday, early mornings and evenings as needed.
- Occasional need to perform housekeeping and/or inspection duties
- Ability to stand, sit, and walk for an extended period of time
- Reach overhead and below the waist
- Regularly push, pull, and lift up to 25 pounds
- Occasionally lift or move up to 50 pounds
- Bend, stoop, squat, kneel, and twist
- Ability to use hands to finger, handle or feel, and reach with hands and arms
- The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.
Benefits + Perks
- Extended Medical and Dental
- Registered Retirement Savings Plan - company match
- Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
- Employee Assistance Program
- Career advancement opportunities
- Employee discounts
- All the equipment you’ll need to be successful
Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.