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Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we’re looking for

We’re searching for an exceptional individual to join our team as a Lead Housekeeper. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes. This person will supervise a small group of housekeepers and work closely with the local management team.

Hours can and will vary weekly and seasonally based on business needs.

Compensation

• $22.50 CAD / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below

What you’ll do

• Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
  • Sweeping, vacuuming, mopping, dusting, and washing all surfaces
  • Move all reasonably portable furniture in rooms to clean under and behind
  • Assist with laundry as needed
• Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for
• Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager
• Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human Resources
• Identify and note any damages to homes. Create maintenance tickets as necessary
• Manage, mentor, train, and support a small group of Housekeepers
• Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.
• Perform inspections of cleans completed by Housekeepers
  • Touch-up cleans as needed
• Establish and maintain open, collaborative relationships with team members and management team
  • Correspond on a regular basis with your local management team and team members
  • Be available and willing to assist your colleagues and management team when necessary
• Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessary
• Collect and remove trash and debris
• Meet and maintain required Housekeeping metrics
• Attend all mandatory individual and team meetings
• Replenish consumable items such as soaps and paper products
• Other responsibilities as assigned - because every day looks different

Skills and Position Requirements

• Reliable transportation/Valid Canada Driver License and clean driving record
• Smartphone and personal email address
• Driving inclement weather conditions as required
• Availability to work Sunday through Saturday, early mornings and evenings as needed.
• Ability to work well under pressure in a fast-paced environment
• Lead by example while embodying our company values
• Highly responsive and reliable
• Strong attention to detail
• Prior housekeeping experience preferred although we can teach you the Vacasa standard
• Ability to stand, sit, and walk for an extended period of time.
• Adhere to all company policies and procedures
• Reasonable comfort level with computers and smart devices

Work Environment and Physical Demands

• Availability to work Sunday through Saturday, early mornings and evenings as needed.
• Occasional need to perform housekeeping and/or inspection duties
• Ability to stand, sit, and walk for an extended period of time
  • Reach overhead and below the waist
  • Regularly push, pull, and lift up to 25 pounds
  • Occasionally lift or move up to 50 pounds
  • Bend, stoop, squat, kneel, and twist
• Ability to use hands to finger, handle or feel, and reach with hands and arms
• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What you'll get

• Extended Medical and Dental
• Registered Retirement Savings Plan - company match
• Ski pass/activity allowance, or Travel allowance for Squamish/Pemberton-based applicants
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts
• All the equipment you’ll need to be successful
• Great colleagues and culture, monthly socials

Must be legally eligible to work in Canada.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.