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Job Title: Senior Software Engineer

Reports To: Engineering Manager

Department: Research and Development

Division: Engineering

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

Senior Software Engineers at Tripleseat are the backbone of our engineering culture — they write great code, raise the bar for those around them, and take genuine ownership of the systems they build. You'll work on a modern, cloud-based platform used by thousands of hospitality and event professionals, solving real problems at scale. If you thrive in a collaborative environment where technical depth and clear communication are equally valued, this role is for you.

What You'll Own

• Architect, build, and maintain scalable features across Tripleseat's full-stack platform using Ruby on Rails, React, and MySQL/PostgreSQL

• Lead technical design discussions and contribute to decisions that shape the long-term direction of our engineering systems

• Write clean, well-tested code and hold the team to a high standard of quality through thoughtful code reviews

• Identify and drive performance improvements across high-load, distributed systems

• Collaborate closely with product, design, and other engineering teams to deliver meaningful customer value

• Mentor and support the growth of fellow engineers, sharing knowledge and best practices across the team

• Other related duties as assigned

What You'll Bring

• 6+ years of experience (ideally 8+) in cloud-based software development, with strong hands-on expertise in Ruby on Rails, React, MySQL/PostgreSQL, Docker, and scalable distributed systems

• Demonstrated ability to lead technical initiatives and mentor developers while working effectively across cross-functional teams

• Solid computer science fundamentals, including programming languages, system architecture, data structures, and algorithms

• Proven track record of optimizing performance in high-load production applications

• A quality-first mindset with expertise in writing clean, testable code and unit testing across both backend and frontend

• Comfortable navigating and contributing to large, established codebases while following conventions and advocating for meaningful improvements

• Clear and concise communicator who can translate technical concepts for both technical and non-technical audiences

• A strong foundation in leveraging AI tools — such as GitHub Copilot, Cursor, or similar — to accelerate development, improve code quality, and solve complex engineering problems

• Familiarity with DevOps practices and cloud platforms, particularly AWS

• Experience with JavaScript frameworks such as Backbone or Node.js

• A genuine interest in the hospitality industry and experience with event Tripleseat is a plus

This position is open to remote candidates eligible to work in the United States. Week 1 of onboarding is in-person, based out of our Concord, MA office. A hybrid work schedule will be offered if the ideal candidate is based near our Concord, MA office. Additional travel may be required for meetings, company events, and training.

The salary range for this role is $130,000 to $150,000 annually. Compensation is based on a variety of factors, including relevant experience, skill set, geographic location, and alignment with our internal compensation framework. This role is also eligible for additional benefits and incentives.

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind our success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with!

Benefits are subject to change and may vary based on role and location. Here are some of the awesome benefits that Tripleseat offers to its employees:

• Competitive Medical, Dental, and Vision Insurance: Comprehensive coverage to support health and well-being.

• Company Paid Life Insurance, Short- and Long-Term Disability Plans: Protection and peace of mind in unforeseen circumstances.

• Supplemental Insurance Options: Optional critical illness, accident, and hospital plans.

• Commuter Benefits: Transit and parking benefits, where applicable.

• 401(k) with Company Match: Helping employees save and plan for retirement.

• Parental Leave: Support for new parents through birth, adoption, or foster care.

• Flexible Paid Time Off: Encouraging work-life harmony and balance.

• LinkedIn Learning Access: On-demand professional development courses.

• Pet Insurance: Supporting the well-being of furry family members.

• Employee Discount Programs: Exclusive savings through employee perk platforms.

At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team.

We are proud to be an equal-opportunity employer and do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Everyone Valued – Everyone Included.