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Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

Tripleseat is looking for a driven and customer-focused Payments Sales Representative to join our growing Payments team. In this role, you will be at the forefront of expanding our payments product by connecting hospitality venues with tools that simplify how they collect and manage revenue. If you thrive in a fast-paced environment, love building relationships, and are energized by the opportunity to make an impact, this is the role for you.

What You'll Own

• Drive new business by identifying, prospecting, and closing sales opportunities for Tripleseat Payments

• Build and maintain strong relationships with prospective and existing customers throughout the sales cycle

• Deliver compelling product demonstrations and presentations that clearly communicate the value of Tripleseat Payments

• Facilitate calls and emails to initiate merchant applications, guide customers through the payments activation funnel, and support new merchants through the setup of their accounts within Tripleseat software

• Collaborate cross-functionally with Sales, Customer Success, Onboarding, and Marketing to ensure a seamless customer experience

• Meet and exceed individual sales targets and key performance metrics on a consistent basis

• Maintain accurate and up-to-date records of all sales activity and pipeline progress within CRM tools

• Stay informed on industry trends, competitive landscape, and product updates to effectively position Tripleseat Payments in the market

• Other related duties as assigned

What You'll Bring

• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly

• Familiarity with CRM software and sales tools such as Salesforce, HubSpot, or similar platforms

• Strong problem-solving abilities and the capacity to think quickly while empathizing with customer needs

• Ability to manage multiple priorities simultaneously, with a self-starter attitude and adaptability to a fast-paced environment

• Strong work ethic and a consistently positive attitude

• Proven ability to collaborate effectively with Sales, Customer Success, Onboarding, and Marketing teams

• A customer-focused mindset with the ability to build rapport and trust across teams and with prospective clients

This position is open to remote candidates eligible to work in the United States. Week 1 of onboarding is in-person, based out of our Concord, MA office. A hybrid work schedule will be offered if the ideal candidate is based near our Concord, MA office. Additional travel may be required for meetings, company events, and training.

Base Compensation Range:

• $65,000 - $75,000 annually
  

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:

• Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.

• Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.

• 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.

• Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.

• Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.

• Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.