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Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

As a Business Development Representative at Tripleseat, you will proactively identify and generate business leads through research, networking, and outbound prospecting. Engaging potential customers through phone, email, and social media is key to qualifying leads. A thorough understanding of Tripleseat's products, value propositions, and target market is essential for collaborating effectively with the sales team to develop and implement successful sales strategies and campaigns.

Location: This role will be hybrid, with 2 days in the London office (Soho).

Travel Expectations: The ideal candidate will be required to complete initial onboarding at our Concord, MA office, followed by occasional travel for company events.

Core Responsibilities

• Proactively identify and generate new business leads through research, networking, and outbound prospecting.

• Conduct high-volume phone, email, and social media outreach to engage with potential clients and qualify leads.

• Develop a deep understanding of Tripleseat’s product offerings, value propositions, and target market.

• Collaborate with the Marketing and Sales team to develop and execute effective sales and marketing strategies.

• Schedule and coordinate meetings and demos for the sales team with qualified leads.

• Maintain accurate and up-to-date records of all sales activities and lead interactions in the CRM system.

• Provide regular feedback to the sales and marketing teams on lead quality and campaign effectiveness.

• Stay current with industry trends and best practices to improve lead generation efforts continually.

• Other related duties as assigned.

Knowledge, Skills, and Abilities Required

• Sales Acumen: ability to generate new business leads through research, networking, and outbound prospecting.

• Product Knowledge: Ability to quickly learn and maintain a deep understanding of product offerings, value propositions, and target markets.

• Communication Skills: Strong interpersonal skills, with the ability to clearly articulate the benefits and impact of Tripleseat, while engaging with a diverse base of prospects.

• Time Management: Proven ability to handle multiple sales cadences, while staying organized and maintaining attention to detail.

• Goal-oriented and Self-Motivated: A proactive approach to achieving sales targets and continually improving performance.

• Team Collaboration: Ability to self-motivate and remain goal-oriented, while working effectively in both independent and team environments.

• Adaptability and Industry Awareness: Willingness to stay informed on industry trends, best practices, and competitors to enhance lead generation efforts.

• Values Alignment: A customer-focused attitude and the ability to build rapport across teams.

Preferred Experience:

• SaaS or Hospitality Sales: One year of experience in B2B sales, business development, or lead generation, preferably within the SaaS industry. Demonstrated success in achieving quota in software sales and/or SaaS sales.

• Hospitality Experience: Experience in event management, restaurant or hotel operations.

• Understanding of Sales Processes: Familiarity with sales strategies and an ability to work collaboratively with sales and marketing teams to develop and execute campaigns.

• CRM Proficiency: Experience using CRM systems to track sales activities, manage leads, and keep accurate records.