Sales Engineer
Sales & Business Development
Melbourne, VIC, Australia
Job Context
Simpro Group is the AI-first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK. We just made our biggest move yet: the launch of Lightning, an AI-native platform built specifically for field service trades - not a bolt-on, not a retrofit, but purpose-built AI at the core of everything we do.At the heart of Lightning is Cooper, the AI brain that powers the platform - functioning as a strategic business partner that answers questions, surfaces problems before they escalate, streamlines communications, and continuously learns the rhythms of each business it serves.
This is a rare moment to join a category-defining company mid-leap. We're looking for a Sales Engineer who can match our ambition.
What You’ll Do
You won't just demo software, you'll show trade businesses a fundamentally better way to run. In this role you will:
Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses - think tighter margins turned into genuine profit
Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home
Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity
Build trusted relationships with operations leads, IT decision-makers, and business owners at trade companies
Develop deep mastery of Simpro's full product suite - Lightning, Cooper, and the broader platform ecosystem - and stay ahead of how it evolves
Champion the voice of the customer back to our product teams, turning field insights into product improvements
Keep a sharp eye on the competitive landscape in field service management, so you always know where we win
What You’ll Bring
Experience in a Sales Engineering, Solutions Consulting, or technical pre-sales role - ideally within SaaS or enterprise software
Hands-on familiarity with Field Service Management (FSM) software is a strong advantage - you understand the world our customers live in
A genuine curiosity about AI and how it applies to operational workflows - you can speak to Lightning and Cooper in a way that excites, not intimidates
The ability to make complex technology feel simple and compelling for non-technical audiences
Strong relationship-building instincts - you earn trust quickly, from the office manager to the CEO
A collaborative, low-ego approach - you work best when the team wins together
Willingness to travel for client meetings, demos, and industry events
A degree in Engineering, Computer Science, Business, or a related field is a plus - but demonstrated capability matters more
What We Can Offer You
Novated leasing via salary packaging
Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program – get rewarded for referring a friend to join our team!
Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service Recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
Visit simprogroup.com/au/company/careers to learn more about us and our values.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.