Paralegal - Enforcement & Recoveries
The simPRO Group
Job
Simpro Group is a global leader in field service management software, providing innovative solutions that help trade and field service businesses operate more efficiently. The Simpro Group comprises four subsidiaries delivering market-leading technology solutions primarily across Australia, New Zealand, United Kingdom and the United States.We are seeking a proactive and detail-oriented Collections Officer or Paralegal to support our Legal team with customer enforcement and debt recovery activities across the Simpro Group. This role supports enforcement and recovery matters across multiple jurisdictions and is ideal for someone who enjoys managing high-volume matters, improving processes, and working closely with internal stakeholders.
You will play a key role in supporting enforcement strategy, coordinating recovery actions, and helping to minimise commercial risk while maintaining positive customer relationships.
Candidates must be based in or around the Sunshine Coast area of Queensland.
What You’ll Do
Manage enforcement and recovery matters
Prepare and issue letters of demand and enforcement correspondence
Monitor and manage customer payment arrangements and settlements
Liaise with debt collection agencies and enforcement bodies
Assist with preparation of evidence, and legal materials
Maintain and track enforcement matters, including reporting and risk tracking
Support internal stakeholders across the Simpro Group with enforcement processes and compliance requirements
Assist with developing recovery processes and documentation
What You’ll Bring
Previous experience as a collections officer, paralegal or legal assistant
Experience working with debt recovery, litigation support, or dispute management is highly regarded
Strong organisational and matter management skills with the ability to manage high volumes of work
Excellent written communication and stakeholder management skills
High attention to detail and ability to work across multiple regulatory frameworks
Ability to work both independently and collaboratively within a legal team
What We Can Offer You
Novated leasing via salary packaging
Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
Talent Referral Program – get rewarded for referring a friend to join our team!
Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .
Visit simprogroup.com/au/company/careers to learn more about us and our values.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.