Customer Success Manager

Sunwave Health
Sunwave Health

Administration

Remote

Posted on Aug 28, 2026
The Customer Success Manager will maximize customer value, drive revenue growth, and protect recurring revenue by ensuring strong adoption, successful renewals, and proactive risk management across a portfolio of accounts. In this role, the Customer Success Manager serves as a strategic partner and revenue owner, responsible for account growth through product add-ons and professional services, managing renewals, and preventing churn through structured engagement and cross-functional collaboration.