Support Advisor (RCM/Billing Focus)

Sunwave Health
Sunwave Health

Customer Service

Remote

Posted on Jul 14, 2026
Remote | Full TimePosition OverviewThe Support Advisor will resolve common customer issues accurately and consistently, while building product and workflow knowledge through repetition, coaching, and strong process adherence. This role will initially focus heavily on RCM/billing support, so the ideal candidate should enjoy logical thinking, reasoning through problems, working with numbers, and investigating how system configuration impacts outcomes.