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UX/UI Designer

SightCall is the leading global cloud platform transforming industries with live video. In a connected mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely in real-time. Our solution provides a complete set of API’s, SDK’s, and out-of-the-box apps that enhance enterprise processes for organizations such as Allianz, Koenig & Bauer, Kraft Heinz, GE Healthcare and Bosch. As a global business, SightCall’s offices span across Paris (Main), San Francisco (HQ), Frankfurt, London, New York and Singapore. Although we’re a growing company, we continue to cherish the start-up culture with a hands-on approach ensuring our customers come first!

The role is based in Boulogne-Billancourt, France and offers a hybrid work arrangement (3 days per week in the office)

What you’ll be doing:

As the UX/UI Designer, you will create end to end design process for major components of a customer-facing experience: from research to ideation, prototyping to visual design. We are looking for a proactive designer who is willing to challenge the status quo. You’ll work closely with product management and engineering to successfully go from early stage product concept to launch.

· Execute competitive research, trendspotting, and data analysis.

• Taking problems from concept to implementation quickly.
• Provide input during creative meetings and collaborating with design and development teams.
• Create innovative digital experiences and impressive design solutions.
• Help push our brand expression forward with fresh, innovative ideas.
• Confidently present a strong rationale for design decisions and rely on analytics and data (including qualitative data) to shape product decisions and track the effectiveness of change.

What you’ll bring to the table:

• Significant experience collaborating with developers and knowledge of design for digital best practices.
• Hands-on experience with user-centered design artifacts that communicate the problem and solution via experience maps, wireflows, mockups, FIGMA/Invision prototypes and usability testing.
• Fluent in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles and techniques.
• Experience working in a collaborative team and working directly with developers for implementation of designs.
• Able to work independently and have a bias for action in a fast-paced environment.
• Driven to succeed while always being a team player.
• Experience with design tools such as InVision, Sketch, Figma, etc.
• Experience working with remote teams.
• Willingness to accept and incorporate feedback.
• A self-starter who is highly motivated.

Required Skills and Qualifications:

• Bachelors degree and/or 5 to 7 years of experience as a UX/UI designer for a customer-facing SaaS product.
• In-depth understanding of HTML and CSS, capabilities of web browsers, Figma, Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign), etc.
• Attention to detail and impeccable execution across structure, layout, interactivity and web.
• Strong written, verbal and presentation skills.
• Portfolio of work.

Preferred Skills and Qualifications:

• Experience designing services and delivering UX solutions for projects of large scope and complexity.
• Experience owning projects, communicating timelines and executing independently.