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About us

Join RamSoft (www.ramsoft.com), a collaborative and innovative SaaS medical software company that is developing and selling novel cloud and cloud-native RIS/PACS software platforms for radiologists worldwide. We’re a global business with 200+ employees located worldwide, and we are growing quickly.

Position Summary

We are seeking a detail-oriented and collaborative Product Quality & Documentation Specialist, Medical Imaging with a strong background in healthcare IT, particularly radiology workflows. This role combines clinical domain knowledge with software quality assurance and technical documentation skills. You will play a key role in ensuring the reliability and clarity of our healthcare technology products by working directly with QA, development, and knowledge management teams.

The ideal candidate has hands-on experience in EMR/RIS/PACS environments, is comfortable creating clinical test scenarios for software-based workflows, drafting technical content, and is fluent in using modern AI tools to streamline work. This is a cross-functional position that will require active collaboration with developers, QA engineers, product managers, and technical content creators to ensure our solutions are accurate, well-documented, and clinically aligned.

Key Responsibilities

Clinical & Workflow Expertise

• Serve as a clinical subject matter expert for radiology and healthcare workflows to ensure functional accuracy of the product.

• Review product requirements and translate clinical use cases into testable scenarios and documentation content that helps in validation of developed features.

• Collaborate with product and design teams to validate workflows during feature planning and development cycles.

Quality Assurance Support

• Work closely with QA teams to define and write relevant test cases and validation criteria.

• Contribute to product discovery and sprint planning, providing input from a clinical workflow perspective.

Technical Documentation & Knowledge Validation

• Co-author and review internal and external technical documentation including user manuals, implementation guides, and release notes.

• Partner with knowledge management teams to validate training materials, onboarding documentation, and support articles for clinical accuracy.

• Ensure all materials are updated in line with new features, regulatory changes, and clinical best practices.

Collaboration & AI Tools Integration

• Work directly with multiple development teams to stay aligned with product changes and provide real-time feedback on features and documentation needs.

• Leverage AI tools (e.g., ChatGPT, Grammarly, Internal AI-based tools) to improve efficiency and quality of documentation and QA processes.

• Help establish workflows that integrate AI-assisted drafting, test case generation, and terminology refinement.

Required Qualifications

• 3+ years of experience in a QA, technical documentation, or clinical informatics role within a healthcare IT environment.

• Strong understanding of radiology workflows and related healthcare systems (EMR, RIS, PACS).

• Proven ability to write structured and accurate technical documentation tailored for clinical and technical audiences.

• Experience working in Agile software development environments.

• Familiarity with tools such as Jira, Confluence, Markdown, GIT, and AI-enhanced writing or QA platforms.

• Excellent communication and collaboration skills; comfortable working with developers, product managers, and clinical stakeholders.

• Bachelor’s degree in a relevant field (e.g., Health Informatics, Radiologic Technology, Computer Science, Technical Communication).

Preferred Qualifications

• Knowledge of healthcare data standards (e.g., HL7, FHIR, DICOM).

• Experience contributing to FDA or regulatory-compliant healthcare software products.

Why Join Us

• Work at the forefront of healthcare innovation, shaping the quality and usability of mission-critical software.

• Collaborate in a dynamic, inclusive, and AI-forward environment.

• Enjoy a competitive salary, flexible working arrangements, and opportunities for career growth.

To Apply: Please submit your resume and a brief cover letter detailing your experience in healthcare IT, QA, and documentation.