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Product Specialist & Learning Developer (Clinical domain)

RamSoft

RamSoft

Software Engineering, Product
Toronto, ON, Canada
Posted on Saturday, June 22, 2024

About Us

Join RamSoft (www.ramsoft.com), a collaborative and innovative medical software company
headquartered in downtown Toronto that is developing and selling novel cloud-based software
platforms for radiologists worldwide. We’re a global business with 200+ employees located worldwide,
and we are proudly headquartered in Toronto – and we are growing quickly.

Who are we looking for?

Reporting to the Chief Marketing Officer and to the Lead Optimization Specialist, the Product Specialist & eLearning Developer will be responsible for understanding the RamSoft products, the product roadmap, and the relative benefits of those products from a sales perspective. As a Product Specialist, the candidate will routinely perform virtual demonstrations of the RamSoft product suite for prospective customers. As our eLearning Developer, the candidate will create modern learning experiences provide engaging experiences and enable our customers and staff to quickly understand the benefits of our products. The candidate will develop eLearning content to support pre-sales (marketing and sales solicitation), sales demonstrations and post-sales training efforts to train and activate customers and RamSoft employees. The candidate will have the opportunity to make a significant impact by acting as a bridge between product, sales and marketing.

What will you do in RamSoft

The Product Specialist & eLearning Developer’s responsibilities include but are not limited to:

For the Product Specialist

  • Perform virtual demonstrations of the RamSoft product suite for prospective customers
  • Attend “Product” meetings to understand forthcoming features so that they can be
    incorporated into eLearning and marketing content
  • Act as a “product specialist” for marketing (e.g. content development, campaigns, etc.)
  • Become a product subject mater expert. Previous experience with Radiology RIS/PACS systems is highly recommend for this position

For the e-Learning Developer

  • Developing interactive eLearning with rapid eLearning authoring tools
  • Editing photos, vectors, and videos as needed
  • Write and edit content scripts, narration, and text content
  • Ability to collect, review, and revise course content to support learning objectives and vision
  • Adhering to visual design principles, multimedia learning principles, adult learning principles, and user experience design best practices
  • Tests eLearning modules and resolves errors using various debugging tools and techniques
  • Designing training solutions by tailoring library content to a client's needs, as well as crafting
    fully customized, non-library programs. Utilize ADDIE and other learning methodologies to
    develop new learning programs, determine learning objectives and create relevant and scalable learning content and assessments.

  • Build training videos including screen flow videos by working with SMEs to create audio scripts
    and edit video content to produce final versions of course materials for the LMS.
  • Collaborate with SMEs, graphic designers and technical writers on content development and
  • LMS tool configurations
  • Helps plan relevant instructional content
  • Oversight of the eLearning platform and the various learning “pathways” for our customers and employees.

You will REALLY stand out if you also have following:

  • Keen understanding on instructional design principles and their application in an eLearning setting.
  • Apt with multimedia courseware development tools, esp. Articulate Rise.
  • Excellent social, communication, and presentation skills; demonstrated ability to tell a good story.
  • Proven experience mastering technical content, especially software and IT solutions (experience working with PACS/RIS is extremely helpful).
  • Comfortable leading virtual software demonstrations in a sales setting.

Cultural Proficiency: Collaborate effectively with people of different backgrounds, gender, nationality, and religion.

RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.