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As a Solution Engineer for North America, you will partner with Sales to drive strategic growth across the US and Canada. You will own the technical win in complex enterprise opportunities, combining deep Microsoft 365 expertise with consultative discovery, compelling storytelling, and practical solution design. You will help customers envision the future of their digital workplace, translate business needs into clear architectures, and make Powell’s value tangible to IT, Communications, HR, Security, Procurement, and executive stakeholders.

We are looking for the person in the room that makes the deal real by translating vision into architecture, objections into confidence, and technical complexity into a clear path to value.

Given strong growth in the territory, the Senior SE will initially support a broad commercial motion across new business, expansion & renewals, partner qualification, and market evangelization.

Key responsibilities

• Partner proactively with the North America Sales team to identify, qualify, and progress opportunities in targeted industries.

• Lead consultative discovery workshops, tailored demonstrations, and solution design sessions that help prospects and customers clarify their digital workplace vision, align stakeholders, and build confidence in Powell’s approach.

• Support strategic enterprise deals, including well-qualified RFP responses, solution scoping, and technical bid defenses.

• Enable and grow the partner ecosystem through webinars, events, and hands-on technical training.

• Create, maintain, and improve technical assets (demo environments, reference architectures, guides, checklists) aligned with North American market requirements.

• Collect field feedback and collaborate with Product and R&D to improve the product and customer experience (including localization needs).

• Participate in relevant US digital workplace communities (SharePoint, Copilot, Microsoft 365, intranet) to build Powell’s visibility and credibility.

• Contribute to customer and partner satisfaction, retention, and expansion by delivering high-quality technical guidance throughout the sales cycle.

Required technical skills

• Strong knowledge of the Microsoft 365 ecosystem (SharePoint Online, Teams, Exchange Online, OneDrive).

• Experience with digital workplace, intranet, or collaboration solutions (Powell Software experience is a plus).

• Understanding of cloud and SaaS fundamentals, including Microsoft Azure concepts and security basics.

• Hands-on experience configuring, deploying, and administering solutions in Microsoft 365 environments.

• Ability to troubleshoot and resolve issues in complex enterprise environments.

• Familiarity with digital workplace governance, adoption, and change management best practices.

• Exposure to Microsoft Copilot, Copilot Studio, Power Automate, and Microsoft 365 analytics is a plus.

Qualifications & competencies

• Ten (10)+ years experience in technical presales, solution engineering, or partner/customer enablement for enterprise software or SaaS.

• Strong technical storytelling skills, with the ability to turn demos into clear, outcome-driven narratives for enterprise audiences.

• Support complex enterprise buying committees, including IT, Communications, HR, Legal, Security, Procurement, and executive sponsors.

• Curious and proactive; learns quickly and is comfortable building new technical skills as needed.

• Creative problem-solver who can remove blockers and build trust with partners and customers.

• Able to prioritize, adapt, and operate in a fast-paced, evolving environment.

• Low-ego, high-accountability collaborator who raises the quality of the team and contributes to a strong presales culture.

Other

• French language skills are a plus, particularly for supporting Quebec-based opportunities

• Ability to travel occasionally across the US and Canada for customer meetings, partner sessions, industry events, and strategic workshops. Annual travel to Paris (France) for SKO.

• Remote, preferably based in Eastern or Central time zones, with flexibility to support customers and partners across North America. Experience working with remote teams.

• Reporting line: Reports to the Director of Solution Engineering (Paris).