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Chart & Medical Record Reviewer
Remote (US ONLY)

About Invisible:

Invisible Technologies is dedicated to fusing human creativity and intuition with cutting-edge technology to create a future rich in impact and meaning. We firmly believe that human involvement is essential in unlocking the full potential of AI, ensuring it is developed with greater accuracy, quality, safety, reliability, and fairness. This human-centric approach underpins our unique process orchestration engine, a platform that merges artificial and human intelligence with automation to remove operational bottlenecks and pave the way for growth and innovation in our clients.

The Business Context

You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function.

But, like humans, AI models are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps shape these behaviors.

Job Overview

As a Chart & Medical Record Review Agent you will play a critical and important role on our Intelligent Operations team. You will work closely with an Operations Manager and other key Partner resources in extracting key data and reporting outputs required to generate clinical summary reports.

Responsibilities

In this role you will perform structured reviews of medical data, which may include medical record content, medical imaging, diagnostic test results and other clinical insights using established criteria and frameworks for clinical summary generation. You will be part of a team that works to ensure thorough review and the highly accurate generation of reports that summarize key clinical findings.

The agent will strive to adhere to the following pillars of excellence:

• Safe - Ensure patient privacy and HIPAA compliance
• Accurate - Regular and consistent report generation reflecting dynamic and up-to-date clinical summaries while eliminating transcription errors
• Efficient - Reduce processing time
• Quality - Maximize and improve the quality of reports generated

Improved Experience - Support the identification and generation of clinical summary reports that helps improve the provider-patient experience

You will:

• Work with our Partner team in managing data sets and mutually agreed upon SLAs for the customer
• Generate reports using templates and other criteria set forth by the project teams
• Communicate effectively and provide insights that support program improvements and automation opportunities
• Adhere to HIPAA compliance in business activities and uphold a strict level of vigilance and confidentiality in the process

Requirements:

• Three or more years of clinical experience
• Chart and Medical Record Review experience
• Utilization Management experience with chart extraction
• Working knowledge and experience with word processing software (Google Docs, Microsoft Word)
• Working knowledge and experience with spreadsheet software (Google Sheets, Microsoft Excel)
• Working knowledge and experience with presentation software (Google Slides, Microsoft PowerPoint)
• Experience with browser based technologies which may be used to assess and review medical files
• Demonstrated customer service and organizational and time management skills
• Analytical and critical thinking
• Well versed in medical terminology, coding, and compliance procedures
• Detail oriented
• Strong communication skills
• Active (licensure -or- certifications):
• Health Information Management credentials (Degree -or- certificates) -or-
• Registered Health Information Technician (RHIT) -or-
• Registered Health Information Administrator (RHIA) by AHIMA -or-
• Registered Nurse (RN) ~ Associate -or- Bachelor’s Degree in nursing and a license from the state in which you work

Compensation

Compensation will be $14.00-20.00 an hour.