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Technical Program Manager



IT, Operations
Remote · United States
Posted on Wednesday, March 1, 2023

About the Role:

We're looking for a dynamic Technical Program Manager (TPM) to join Groove's Engineering team. In this role you'll partner with Engineering, Product, Customer Success, and other teams to manage cross-functional engineering programs and change management of new process rollouts.The TPM group is a newly formed function at Groove and is responsible for the technical project and program management, engineering team support, and Product Development Life Cycle (PDLC) process governance and strategy for Groove R&D organization.

This is an exciting opportunity to join the team early on to help lay the foundation for product engineering's operational success.


  • Champion new processes and coach cross-functional teams through transformations
  • Partner with Engineering, Product, Customer Success, and others to manage engineering work of all sizes
  • Create and maintain project and program plans
  • Identify and facilitate tracking of key operational KPIs to monitor, assess, and manage the quality, efficiency, and productivity of the Scrum Teams
  • Develop PDLC process documentation, best practices and identify opportunities for enabling scrum teams
  • Provide written and verbal updates and other communications on behalf of the team
  • Identify, mitigate, and manage risks and impediments
  • Act as a servant leader to the team(s) you are working with


  • 5+ years experience in the same or similar role working with software engineering teams
  • Strong Jira and Confluence experience
  • Experience leading teams through process transformations
  • Experience driving large scale programs to completion
  • Strong written and verbal communication skills
  • Experience with Agile methodologies (e.g. Scrum, Kanban)
  • Reliable, self-motivated, and self-disciplined individual capable of completing multiple projects simultaneously within a fast-paced environment working with multi-functional teams
  • Knowledge of SaaS business preferred
  • Project Management Professional (PMP) certification and/or CSM Certification preferred
  • Prior Software Development or Product Management experience a plus
  • BS/MS degree in Computer Science or related fields and/or equivalent work experience