Senior Implementation Consultant
Fusion Risk Management
The Role
Fusion’s Implementation Consultant II is a key client facing role within our Customer Team. Implementation Consultants are highly sought after for their knowledge of Salesforce, the Fusion Framework ®, and our clients. Our mission is to enable our clients to get the most out of our software, through a positive project experience. Implementation Consultants will work within large and small teams and work with various clients in different scales of complexity. We rely on our Senior Implementation Consultants to help the clients understand our platform as well as delivering project scope to a high standard.
Key Responsibilities:
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Support the end-to-end delivery of Fusion projects, implementing cloud-based software on the Force.com platform
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Follow Fusion’s project methodology and tools to drive our teams and our clients to successful outcomes
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Learn industry basics and the functional solutions of the Fusion Framework ®
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Hands-on configuration using Force.com and Fusion tools
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Lead and support other technical tasks including testing, documentation, environment migrations, and user story management
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Lead general project activities including attending meetings, taking notes, and giving demonstrations
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Consistently and effectively communicate with internal stakeholders and client teams
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Achieve technical certifications throughout your career at Fusion (e.g. Salesforce App Builder, Salesforce Administrator, and others)
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Leverage AI tools to enhance efficiency, problem-solving, and innovation in your daily work.
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Document and share AI use cases and best practices to support continuous learning and elevate team performance.