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About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a driven Senior Revenue Operations Manager, North America Enterprise to lead the North America Enterprise GLTM organization to hit its short-term and long-term revenue goals in the most efficient way possible. Your leadership will be critical to our rapidly growing North America Enterprise Go-to-Market (GTM) organization and play a critical role in streamlining our revenue initiatives and processes as well as helping Fivetran exceed our revenue growth targets by increasing sales productivity.

You’ll chart the path to hit North America Enterprise’s revenue target and sales rep productivity metrics by using data to see around corners and proactively identifying problems and solutions. Together with the North America Enterprise GTM senior leaders, you will design the roadmap for hitting those targets, execute on that roadmap, and ruthlessly prioritize new initiatives to drive focus.

This is a high visibility role within the organization with an incredible opportunity to drive impact and value quickly.

This is a full-time position based out of our Denver, Oakland, or US remote offices.

Technologies You’ll Use

Excel, Salesforce, Clari, Outreach, LeanData, Catalyst, Looker, Zoominfo, Chorus, Height

What You’ll Do

• Learn the ins and outs of the North America Enterprise business’ metrics, teammates, strengths, and opportunities to develop a roadmap to hit our revenue targets and rep productivity goals.
• Serve as the business and thought partner to the Vice President, North America Enterprise to adjust course as needed in service of hitting our targets consistently and efficiently
• Proactively identify challenges to hitting our goals via data analysis, stakeholder interviews, process reviews and devise practical, creative solutions to solve those challenges.
• Roll up your sleeves to execute those solutions and measure the impact.
• Work with the Global Revenue Operations team to build scalable, repeatable, and efficient GTM processes that result in revenue growth through more streamlined automation and improved clarity of “what good looks like.”
• Lead ToFu (top of funnel) and Forecast calls to ensure accountability and identify trends and any gaps in our GTM motion. Work cross-functionally to make our successes the norm and to close any gaps.
• Review the current status quo of sales, customer success, and alliances operations and create a plan of action in collaboration with stakeholders to drive revenue, productivity and predictability through process, people and systems.
• Communicate and partner collaboratively with all levels within the organization to help drive revenue operations initiatives.
• Prioritize multiple high visibility/impact initiatives across multiple stakeholders to ensure we are meeting/exceeding our objectives.
• Partner with Analytics, Revenue Systems, Revenue Insights, GTM Enablement, Legal, Product, and Finance leaders to ensure the North America Enterprise business has the resources, tools, and processes needed to hit their revenue targets.

Skills We’re Looking For

• 6+ years of experience in sales/revenue operations/strategy at a B2B SaaS company, including 2+ years supporting Enterprise sales
• Business acumen (how KPIs and health metrics interact, how to influence them) and data literacy (comfortable pulling data and building models to derive insights)
• Strategic mindset and problem-solving skills; ability to structure ambiguous problems and balance creativity and practicality when solutioning
• You gain the trust of key stakeholders by actively listening and seeking to understand their views and needs. Consistently demonstrate respect and appreciation for others by empathizing, valuing their time and contributions, being available and responsive to their needs. Equally comfortable interacting with all levels within the organization, particularly North America Enterprise Directors and VPs.
• You think like an entrepreneur, demonstrate incredible ownership/initiative, and have a track record of making data-driven decisions and leading multiple concurrent cross-functional initiatives from inception to successful and timely completion.
• You have experience with the levers of sales/customer success/alliances/marketing operations and with systems/tools including Salesforce, Outreach, Clari, and Looker.

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