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🌍 About the position

We are looking for an experienced Sales Agent for the French market, working as a freelancer on a full-time basis and remotely. You will be the main contact for French-speaking travelers dreaming of Italy, from their first request to the end of their trip, and you will use your Italian every day with the agency’s local partners.

You will report directly to the CEO and work with travelers reaching out through the Evaneos platform. The agency team handles bookings, so you can focus on advising and selling. Solid, proven experience in travel sales is essential for this role: you will be trusted from day one to manage your own portfolio with autonomy. The team meets online every week and in person every two to three months. This is a rewarding opportunity for a seasoned travel professional who enjoys building lasting relationships with travelers.

💼 Your main missions

🧭 Sales & customer support

• Design customized itineraries that reflect each traveler’s tastes, rhythm and expectations.

• Provide guidance on Italian destinations, cultures and traditions to help travelers choose with confidence.

• Understand travelers’ expectations and specific needs to shape trips that truly fit them.

• Get in touch with travelers through the Evaneos platform and keep the conversation warm and reactive.

🌟 Customer care & quality during the trip

• Act as the main contact for travelers during their trip, ready to help whenever needed.

• Monitor the quality of the experience to make sure every service meets expectations.

• Collect feedback after the trip and nurture the relationship to build traveler loyalty.

💰 Contract conditions

• 📅 Type of contract: Freelance

• 📍 Location: Remote. Living in Italy is not mandatory but is a plus, and candidates based in Florence are welcome to work from the agency’s office.

• 🤝 Start date: As soon as possible

• ⏰ Working time: Full-time

• 💻 Work mode: Remote, with weekly online team meetings and in-person meetings every two to three months

• 💲 Compensation: Commission-based (success fee on each sale and on in-trip customer care). Estimated annual earnings between €35,000 and €50,000, depending on sales performance.

💫 Your advantages

• ⏰ Flexible working hours

• 🎉 Team activities and company events

• ✈️ Training trip to discover the destination

✅ Core skills & experience

• At least 4 years of professional experience in the travel industry, ideally in a travel agency, DMC or tour operator. This is the key requirement for the role.

• Proven sales and negotiation skills with French-speaking travelers, combined with a real focus on their satisfaction.

• A deep understanding of French travelers’ culture and expectations, so every proposal feels tailor-made.

• The autonomy and discipline to manage your own portfolio of requests remotely, from first contact to the end of the trip.

• A creative, problem-solving mindset when travelers’ needs get complex.

➕ Bonus skills

• Previous experience working with Evaneos.

• Good knowledge of Italy as a destination.

🌐 Languages required

• French – Native

• Italian – B2 minimum (conversational; no certification required)

🚫 Non-negotiables

• Previous experience in incoming tourism.

• Familiarity with Evaneos and its French-speaking clientele.