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We are looking for a Sales Agent to serve the Italian-speaking market, working directly in the Evaneos Request Manager, fully in Italian. The role is based on site in Cusco (preferred) or Arequipa.

You will guide Italian travelers from their first question to a confirmed tailor-made trip, with clear service standards and a team that supports you on the ground. A role for someone who loves selling meaningful journeys.

💼 Your main missions

🧭 Sales & customer support

• Get in touch with travelers through the Evaneos platform

• Understand each traveler’s expectations and specific needs through a phone or video call, aiming to speak with at least 70% of them

• Provide guidance on destinations, cultures and traditions across Peru and Bolivia

• Design customized itineraries and send a tailor-made proposal within 3 days

• Follow up on every proposal until the traveler makes a decision, hand over the complete file to the operations team, and reconnect with travelers after their trip to collect feedback and build loyalty

🌱 Responsible tourism

• Promote sustainable travel practices in every proposal, helping travelers make conscious choices

• Raise travelers’ awareness of their local impact, sharing practical advice to travel respectfully

• Highlight the agency’s community-based experiences and its sustainability commitment so travelers can choose responsible options

📊 Administrative & financial tasks

• Report regularly on your sales activity to the agency’s management to track results

• Record every call, note, follow-up and budget in the Evaneos Request Manager on the same day

• Occasionally support Italian B2B partners such as tour operators with quotes

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💰 Contract conditions

• 📅 Type of contract: Long-term local contract

• 📍 Location: Cusco (preferred) or Arequipa, Peru

• 🤝 Availability: As soon as possible

• ⏰ Working time: Full-time

• 💻 Work mode: On site

• 💲 Compensation: Local Peruvian package with a fixed salary in soles, sales commission and performance bonus

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💫 Your advantages

• Training trip to discover the destination first-hand

• Continuous training on Peru and Bolivia products and on sustainable tourism

• Team activities and company events

✅ Core skills & experience

• 2 to 4 years of experience in sales, ideally in travel and tailor-made trips

• Strong sales and negotiation skills, selling quality and value rather than discounts

• Strict respect for processes, with rigorous organization and attention to detail

• Comfort with digital tools such as CRM and Google Workspace

• Autonomy, adaptability and a strong customer-satisfaction orientation

• Creativity and team spirit in a small, committed team

💥 Bonus skills

• Confidence on phone and video calls with travelers

• Knowledge of Peru and Bolivia, although full destination training is provided

• English, as an additional language

🌐 Languages required

• Italian – Native or C1 (working language with travelers: calls, emails and proposals)

• Spanish – B1 minimum, needed to coordinate daily with the management and operations team; support to improve is offered

🚫 Non-negotiables

• Native or C1 Italian speaker with proven sales results, ideally in travel and tailor-made trips to Latin America.

• Willing to relocate to Peru (Arequipa or Cusco).

• Exclusive dedication: no parallel sales activity for other agencies or personal clients.

• Strict respect for processes: all traveler communication recorded in the Evaneos Request Manager (no private WhatsApp) and agreed response times respected.