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As a Local Agent Intern, you will be based on-site in Bali and work primarily with the French-speaking market. This role offers a unique opportunity to gain hands-on experience in customer care, operations, and quality monitoring within a local DMC environment.

You will be involved throughout the travelers’ journey, acting as a key contact point before and during the trip, while collaborating closely with the local team and partners. This internship is ideal for someone eager to discover the behind-the-scenes of tailor-made travel and to grow professionally in an international setting.

If you are motivated by travel, customer satisfaction, and living abroad, this position is a great first step into the tourism industry.

💼 Your main missions

🌟 Customer care & quality during the trip

• Act as the main contact for travelers during their stay, ensuring smooth communication and reassurance.

• Handle unexpected situations such as complaints, cancellations, or on-trip issues with professionalism and empathy.

• Monitor service quality throughout the trip to guarantee a high level of satisfaction.

• Collect travelers’ feedback after the trip and contribute to client loyalty and continuous improvement.

📊 Administrative & financial tasks

• Track the profitability of travel files and monitor key performance indicators.

• Report sales and operational data to support internal follow-up.

• Assist in managing supplier contracts and maintaining accurate records.

🌱 Responsible tourism

• Promote sustainable and responsible travel practices in daily operations.

• Select and work with eco-conscious local suppliers.

• Educate travelers about local culture, environmental impact, and responsible behaviors during their trip.

💰 Contract conditions

• 📅 Type of contract: Internship

• 📍 Location: Bali, Indonesia

• 🤝 Availability: Within 3 months (June 2026)

• ⏰ Working time: Full-time

• 💻 Work mode: On-site in Bali

• 💲 Compensation: To be discussed during the recruitment process

💫 Your advantages

• Visa support to facilitate your stay in Indonesia.

• A friendly team environment with regular team activities and company events.

• On-site experience in Bali with conciergerie support.

• A valuable immersion into the operations of a local, responsible DMC.

🧩 Candidate profile

Core skills & experience

• Strong discipline and respect for processes in a professional environment.

• A clear customer-satisfaction orientation and service mindset.

• Excellent organization and attention to detail when managing tasks.

• Autonomy and the ability to adapt quickly in a new cultural setting.

• Team spirit and willingness to collaborate with diverse profiles.

Bonus skills

• Eloquent, dynamic, sociable, and attentive communication style.

• Interest in sales, negotiation, and destination knowledge.

Languages required

• French – Native or C1

• English – B2 (spoken and written, for internal communication)

Non-negotiables

• Serious and autonomous profile

• Minimum age: 20 years old, with the ability to adapt and live abroad

1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.

2. Final interview with Pauline and Jonathan, Directors of the local agency.

🎊 Welcome to Bali! 🎊