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Description

Your Impact

The People Partners Specialist is a key administrative resource for the People Partners team, supporting the delivery of consistent, high-quality service across the organization. This role manages sensitive employee data, facilitates core HR processes, and contributes to employee engagement and recognition efforts. With a strong focus on operational excellence and confidentiality, the Specialist plays a foundational role in enabling the People Partners team to execute strategic initiatives.

About CivicPlus

At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

What You’ll Do

As a People Partners Specialist, you will:

• Serve as the first point of contact for employee inquiries, resolving routine questions and escalating complex issues appropriately. Maintain service levels through the HR ticketing system and ensure timely, accurate responses.
• Administer core HR processes including employment verifications, unemployment claims, and recognition programs. Support service award coordination and quarterly leadership meetings.
• Enter and update employee data in HR systems, ensuring accuracy and compliance. Assist with audits and maintain personnel files with discretion and confidentiality.
• Schedule and support exit interviews and manage termination documentation. Ensure timely processing of terminations in HR systems.
• Manage documentation for progressive discipline and employee relations cases. Provide administrative support for investigations and sensitive meetings.
• Assist with compensation documentation and support performance management processes, including tracking and filing of related materials.
• Support the administration of the organization-wide performance review process, including scheduling, communications, tracking completion, and assisting with system updates and reporting.
• Co-lead recognition and core value initiatives in partnership with senior HR team members. Facilitate communication and voting processes for culture programs.
• Contribute to HR projects and initiatives by coordinating logistics, preparing materials, and supporting cross-functional collaboration.

What We’re Looking For

We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications:

• HS Diploma or equivalent
• 1–2 years of experience in HR or administrative support roles.
• Strong organizational and communication skills.
• Ability to manage confidential information with integrity.
• Proficiency in HR systems and Microsoft Office Suite.
• Demonstrated interest in growing within the HR function.

Why CivicPlus?

This role offers:

• Shape Employee Experience: Be the first point of contact for HR inquiries, ensuring timely and accurate support.
• Gain Broad HR Exposure: Work across core processes like data management, performance reviews, and recognition programs.
• Drive Culture Initiatives: Help lead recognition and core value programs that strengthen company culture.
• Build Your HR Career: Develop skills through strategic projects and cross-functional collaboration.

Compensation and Benefits

• Estimated Pay Grade Range: $22.78 – $31.44
  • The actual offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
• Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

• Introductory call with Talent Acquisition
• Interview with the Hiring Manager
• Panel Interview with CivicPlus team members, including an interview project activity
• Offer

Note: The process may vary slightly depending on the role.

Additional Information

• CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
• This position will remain open until 12/12/2025. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team

Equal Opportunity Commitment

CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.