At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

Position Description

The Strategic Analyst role provides timely, relevant and accurate sales, marketing and payments reporting and analysis. This position analyzes key drivers and metrics to support decision-making and progress tracking. Sample projects include dashboard creation and maintenance, ad hoc analysis, forecasting and regular review of key performance metrics. The successful candidate will have a self-driven curiosity and possess a passion for creating innovative analysis to identify opportunities for company growth. Moreover, this person will excel at extracting insights from data and converting ideas into action.

What We’re Looking For:

Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!

Bachelor's degree in Business, Data Analytics, Finance, or related field (MBA or advanced degree preferred).
Strong numerical abilities including experience with quantitative analysis, statistical analysis, and predictive modeling
Proficiency with data visualization tools (e.g., Tableau, Power BI), CRM systems, and analytics platforms (e.g., SQL, Python, R).
Excellent communication and presentation skills, with the ability to influence senior leadership and cross-functional teams.
Experience working in fast-paced environments, particularly in SaaS, tech, or high-growth industries.
Strong project management skills with the ability to manage multiple priorities.
Experience with Salesforce and Salesforce Analytics
Experience with reporting and analysis of payments data, including interchange analysis

As a Strategy Analyst I, you will:

Provides timely, relevant and accurate reporting and analysis to support the organization

Perform ongoing sales, marketing and/or payments performance analysis to support daily operations
Analyze payment usage and associated costs to identify opportunities for optimization
Presents data findings to key stakeholders across the organization
Suggests and drives process improvements related to reporting and analysis
Designs and develops user-friendly dashboards prioritizing a strong UX/UI through design best practices and feedback loops with users

Preparation and Delivery of the forecast

Prepares and delivers sales, marketing and/or payments forecast
Utilizes Salesforce and financial systems to consolidate and report on forecast performance
Analyses key drivers of forecasted results vs prior periods and projections and pushes findings to leaders

Performs ad hoc modeling and analysis

Performs complex data related analytical projects to drive business decisions and efficiencies
Finds new sources of data and works with data scientists to incorporate into existing databases to execute analysis and present scenario-based modeling for data driven decision making
Monitors and reports relevant industry data and peer comparisons
Gathers, analyzes and summarizes data related to various business proposals

Compensation and Benefits:

Estimated Salary Range: $61,700 - 87,600. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexable Time Off, 401(k) plan, and more.

What makes being a Strategy Analyst I exciting?

On the Strategy Analyst team, we are passionate about data and have strong leadership support for its importance. Our team members come to work every day loving what they do. We host an annual onsite event, providing a great opportunity for team bonding and collaboration. Every week, we have a knowledge hour where someone on the team presents a topic of interest, fostering continuous learning and growth. We kick off each week with a team meeting on Monday and hold weekly one-on-one meetings with all team members. To wrap up the week, we have a fun hangout session every Friday afternoon.

We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.

Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at Recruiting@civicplus.com with any information you may have.

PLEASE NOTE: CivicPlus is currently unable to provide visa sponsorship for this position. Applicants must be authorized to work in the US.

This position will remain open until December 11, 2024, at 5pm CT. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team

Working at CivicPlus:

Benefits

Growth & Company Initiatives

Place To Work Great

Employee Recognition

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