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Senior Manager, Software Development - Quality Engineering



Software Engineering, Quality Assurance
Posted on Monday, July 8, 2024


The Senior Software Development Manager - Quality Engineering is responsible for leading a team of Quality Engineers with a specialized focus on quality assurance and test automation. This role combines the oversight of software development processes with a strong emphasis on developing and implementing robust testing strategies to ensure product quality and reliability. The manager will work closely with the Quality Assurance & Product Engineering teams to integrate quality practices into the software development lifecycle.
We’re excited to hire a new Senior Software Development Manager - Quality Engineering who can:
  • Develop and maintain an environment that fosters high standards in both product effectiveness and quality through test automation.
  • Collaborate with company leaders to develop long-term business plans and drive department strategies that align with company goals, with a focus on quality engineering.
  • Set and review the effectiveness of departmental policy and operating procedures, ensuring that quality is built into the software development process, right from the get-go.
  • Lead the recruitment, hiring, mentoring, and training of staff with a focus on building a strong team skilled at automating, scaling, & performance testing.
  • Work with the QA team to develop a roadmap for test automation, ensuring the team is ahead of the curve on changing technology & informed on latest advances.
  • Ensure that the software development and QA teams work in coordination to avoid duplication of efforts and to implement the most efficient test strategies.
There is no perfect candidate, but we are looking for:
    • A strong background in software engineering with a focus on quality assurance, planning & execution of enterprise-level software tests, and test automation.
    • A degree in Management, MIS, Computer Science, or a related field, or comparable business experience.
    • At least 7 years of experience in test automation with a proven track record in quality engineering.
    • At least 2 years of experience in a leadership role with a focus on test automation & quality assurance.
    • Experience working with Agile methodologies.
    • A commitment to continuous personal and team growth through training and personal development.
    • Excellent communication skills, transparency, honesty, and a collaborative mindset.
    • Driven to achieve success and excellence in product development and quality assurance.
    *Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
    We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, we’d love to hear from you.
    We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    Compensation and Benefits:
    • Estimated Salary Range: $145,000 to $225,000 annually. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience, and is based on a 40-hour work week.
    • Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
    What is our hiring process?
    • Introductory Call with a member of our Talent Acquisition team.
    • First Interview with the Hiring Manager
    • Second Interview- Panel Interview with up to 4 CivicPlus Team Members
      • Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
    • Offer
    Please note that the specifics of this process may vary based on the position you're applying for.
    About CivicPlus:
    CivicPlus® is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members. Backed by over 25 years of experience and leveraging the insights of more than 850 team members, our solutions are chosen by over 10,000 customers and are used daily by over 340 million people in the U.S. and Canada alone.
    Employment Practices:
    • CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
    • Upon receiving an offer of employment, candidates must complete required pre-employment background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
    • We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
    Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at with any information you may have.