Associate Product Manager
Blackthorn.io, Inc.
This job is no longer accepting applications
See open jobs at Blackthorn.io, Inc..See open jobs similar to "Associate Product Manager" Level Equity.Role: Associate Product Manager
Base Salary: $80,000 - $115,000 USD
Description: Product Managers at Blackthorn are responsible for overseeing and managing the production of a product from beginning to end. You’ll do impactful work that makes a difference in the education, healthcare, and nonprofit sectors. This is a great opportunity for someone who is excited about a Product career to leverage their existing industry and technical knowledge to make a transition.
What you’ll do
- Master the unique value proposition of Blackthorn apps
- Own customer feedback channels, organizing various inputs and maintaining logical feature request categories
- Initiate virtual discovery interviews with customers, prospects, and partners in Higher Education, Nonprofits, and Healthcare verticals for small features
- Create product requirements documents for small features to guide Engineering efforts
- Conduct market and competitor research under the guidance of Senior Product Manager
- Build and maintain customer usage reports in Salesforce
- Contribute to Marketing efforts including sales enablement documentation, customer webinar content, and blog content
- Work closely with onboarding, customer success, support, sales, and marketing teams to ensure successful product launches and continuous improvements
What we look for
- 2+ years as Salesforce power user or administrator
- 2+ years experience with Higher Education, either as an employee or a vendor
- 1+ years experience at a B2B SaaS company
- Based in the continental US with a preference for remote work
- Highly self-motivated with a sense of urgency and excellent time management skills
- Skilled at organizing complexity and communicating effectively
- Comfortable speaking to customers individually and presenting in group settings
- Proficient in Excel
- Assumes good intent and treats others with kindness
What we offer
- An incredible team of smart and supportive people
- A deep feeling of satisfaction and completion
- Fully remote global team working from home
- Stock options to every employee (We are ALL owners)
- Four day work week (Actually a thing)
- $400 office stipend
- Maternity/Paternity leave
- Student loan debt assistance
- Pledge 1% - time off during the year for helping nonprofits
- Health insurance contribution (if in the US)
- Children's 529 college fund assistance (if in the US)
About Blackthorn
We have five native apps on the Salesforce AppExchange for managing Events, collecting Payments, sending Messages, protecting Data, and showcasing a virtual Storefront. We’re a growing, distributed team in four countries. We move fast and have significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1 person companies to Fortune 500s.
Why is our work important
Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement, ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps.
What the job will bring you
A deep level of satisfaction through ownership of your role. You'll get more autonomy than at other companies (we've been told by our team). Connection. Our team is tightly knit, assisted through our annual company trip (as we're remote). Challenge. We're trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: "Meaningful work and meaningful relationships" provide meaning to life. We aim to bring this.
This job is no longer accepting applications
See open jobs at Blackthorn.io, Inc..See open jobs similar to "Associate Product Manager" Level Equity.